Sonayukti Infomation Technology Enabled Services
Making a career in a Information technology/Information technology enabled services reality for everyone


Scope of IT-ITES industry in India:

The ready availability of a talented English-speaking workforce, a time zone difference which is advantageous for businesses, a stable economic and political system, the support of the Government for the industry, increased cost effectiveness, has been the magnet attracting foreign corporations to set up or outsource their IT/ITES requirements.

A recent NASSCOM report stated that the IT/ITES industry was growing at a rate of 25% annually and provided more than 2 million jobs across the country. This sector includes companies that provide services ranging from software development to business process outsourcing. However, there is a wide gap between the number of vacancies versus the skilled manpower to fill those vacancies.

A career in the IT/ITES field requires specialized training and a specialized skillset. Sona Yukti, in collaboration with the Government of India and affiliated to the NSDC (National Skill Development Corporation), conducts courses that prepare youngsters for a bright and promising career in the IT/ITES field. These courses impart the skills and confidence necessary for a successful career in this field, such as:

  • Specialized computer knowledge and skills
  • Deal directly with customer requests and technical queries
  • Reconciliation of customer account
  • Payment follow up
  • Customer support and relationship management
  • Communication skills in business English, verbal and non- verbal
  • Data entry
  • Graphic and multimedia design
  • Software programing languages, products, application , debugging and maintenance
  • Soft skills
  • Technical documentation
  • Testing programs and compatibility
  • Creating interfaces

Participants are given a complete understanding of the concepts and processes involved in retailing aligned to National Skills Qualification for the post of:

  • Associate Network Engineer
  • Collections Executive
  • CRM Domestic Non – Voice
  • CRM Domestic Voice
  • Domestic Biometric Data Operator
  • Domestic Data Entry Operator
  • Media Developer
  • Software Developer
  • Technical Support Executive - Non Voice
  • Technical Support Executive – Voice
  • Technical Writer
  • Test Engineer
  • UI Developer
  • Web Developer

Sona Yukti’s IT/ITES courses are supported by a placement cell with tie-ups with leading corporates. For successful students, these courses are a stepping stone to a fulfilling and lucrative career in the IT/ITES industry.


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